Shipments are on the way and new products/parts will be arriving in late spring.
Due to the higher than expected sales of our pool products resulting from the nationwide stay-at-home orders; our stock quantities are limited, and most items such as pool liners and pumps are sold-out. We are unable to guarantee the availability of replacement parts. Thank you for your patience and understanding.
Our employees and their families are our top priority. As we closely monitor COVID-19, we have ensured our employees can be there for their families and work within a safe environment. The Customer Service Team is working to ensure our clients and consumers have the necessary support during this upcoming season. Polygroup’s operations continue; however, call wait times, delivery, and processing times may be longer than usual. If you need any assistance, please call our Customer Service line 888.919.0070 or email us at [email protected].